Frequently Asked Questions
When are Membership Dues due?
Membership Dues are due on the first of the month.
When are Membership Dues considered late?
Membership Dues are considered late after the 5th day of the month. A $5.00 late fee is applied to payments received after this date.
If Membership Dues are paid after the 15th day of the month, the member will only receive 1 basket for that particular month in addition to the late fee.
When do Members receive baskets?
Baskets are given out based on the availability of produce in our community gardens.
I received my first basket. What do I do with the basket?
Your basket must be returned to the nearest community garden in a timely fashion to so that you can receive your next basket.
I’m at the community garden. The gate code has changed. What do I do?
- Make sure that your Membership Dues are up-to-date.
- Immediately call our office at 504.251.9818 to receive the new code.
What is the difference between a Stakeholder and an Individual Member?
The Individual Member actually takes part in one of our community garden’s upkeep by spending at least 1 hour in that garden per week.
Stakeholders are not obligated to work in the community gardens. They contribute to the upkeep of the gardens by paying slightly higher Membership Dues.
When are classes, workshops, and meetings held?
You may find out when classes, workshops, meetings are other activities are being held in the community gardens by visiting our Projects Page, http://nolagreenroots.com/projects/.
Is NOLA Green Roots a Non-Profit Organization?
Yes, NOLA Green Roots is a 501(c)3 non-profit organization.
When are assignments given out?
Assignments are given out on Mondays. You will have until Sunday to finish your assignment.
I haven’t received an assignment. What should I do?
Remember, all Individual Members are required to spend a minimum of one hour per week helping with the garden’s upkeep. If you have not received a specific assignment by Thursday, there is still plenty work that can be done. Visit your garden and ensure that there is no trash present, clear the pathway, and put any tools up that are out of place.
Hey, I didn’t make it last week to do my assignment. Is it okay to do it this week?
No. Last week’s assignment may now belong to someone else.
If you miss two consecutive weeks, you may lose your membership status at the community garden.
Remember our plants need people who care each week to keep them happy and healthy. If you are unable to make it every week, NOLA Green Roots may remove you from the membership roster to make room for someone who will care for the plants weekly. (You may wish to be moved to Stakeholder if space is available)
I’m unable to complete my garden task due to sickness. What should I do?
You should always call our office and send an email to let us know about your situation.
I don’t want to receive a basket delivery while on vacation. What should I do?
Before leaving to go out of town, please send us an email letting us know the dates that you will be gone. Therefore, we will have written confirmation on when not to deliver a basket to your home.
